Hilton Porto Gaia

Everyone was so lovely. The hotel is very spacious, clean and quiet. Very well situated

the staff in the reception is very helpful and the spa team is amazing. we had an A/C problem in our first room and they handled the problem really kindly.

I enjoyed this property so much in summer with my husband and children that I brought my mother and my sister back to Porto in December just to stay at the Hilton Gaia. The rooms and bathrooms are spacious and impeccable. Service was top notch and the view from the bar is amazing. The best thing was to relax at the pool spa ( at no extra costs!) after a day of excursions. And it is relaxing as children are only allowed at the pool spas before 12 noon. The location is on the waterfront and a walk or quick Uber to Porto center but we much preferred it as it was picturesque.

It was a wonderful experience that more than exceeded our expectations. The staff was excellent (especially Carla), our room was amazing and huge (2 bathrooms, gigantic shower!!), the breakfast was top notch and the overall look and design of the hotel was excellent. I had also a massage in the spa and it went straight to my top 3 (and I've been to a lot of places in a lot of different countries for luxury massages so this means something). A lot of nice details during the treatment, some of them I had never encountered before. The view from the bar on the 3rd floor is amazing and not to be missed! Completely recommend, also for tourists because the location is perfect.

The Hilton in Porto only opened its doors in September 2021, so it is fresh and clean. The building was originally a wine store, so it has small windows and high ceilings, but inside is very tasteful. The staff are exceptional and so friendly. We were greeted warmly after a long day of travelling. Check in was swift, but personal. I had emailed in advance to see if I could book treatments whilst there and was advised this could be done on arrival. I had asked for 16:00-18:00 on Saturday, but the only available time was 15:00 on Sunday, so we went for that option. The next morning at breakfast, a lady came to find us to offer us the time we had wanted. What great service. The breakfast options were amazing. There was definitely something for everyone and their omelettes, made to order, were gorgeous. As you leave the hotel, you can immediately see the water and you are on the edge of the port. All around are bars and restaurants and some days, there was a lovely little market, with more stalls either side of the bridge. The gym and spa facilities are beautiful. The gym has everything you could want for a great workout and the spa is perfect to relax in afterwards. There is a good sized steam room and sauna, with a couple of showers and an ice dip. Plenty of seating, really large, soft towels and a bath robe. Look for the secret lift - no 8, which takes you to and from the spa without traipsing through the hotel. We travel a lot and have had many massages, but this was up there as one of the best. The bar has a wonderful view across the river and is a nice relaxing environment. If you want a special meal, head to WOW, then go upstairs to '1828'. It's only a ten minute stroll (although easier without high heels). It is not cheap, but the food, service and recommendations are spot on, plus the view is wonderful. We had a wonderful stay at The Hilton and will definitely be back. I highly recommend it.